Pinpoint the pattern
Notice the strongest area and whether the odor follows water use or a long period without use.
A smell around an unused sink is a different clue from an odor that returns whenever the toilet is flushed. For a Hawthorne plumbing inquiry, describe the fixture, timing and any drainage changes. Do not cover up a repeated odor and assume the source is gone. If you cannot distinguish it from fuel-gas odor, leave and contact the utility or emergency services from safety.
A dry trap, residue around a stopper and a fixture sealing problem are possibilities with different responses. Tell us whether adding water to a normally draining unused fixture helps only briefly, or whether the toilet base is also damp. Avoid mixing cleaners, opening drains or tightening toilet bolts to chase a smell. A recurring symptom is a reason to discuss the relevant plumbing checks, not to keep applying stronger products.
Notice the strongest area and whether the odor follows water use or a long period without use.
Slow water, gurgling or several affected rooms add context beyond the smell itself.
Do not investigate a possible gas concern by operating appliances or leaning over a drain.
No. Masking an odor does not establish that its cause has been corrected.
Mention how quickly it returns and any nearby gurgling or slow drainage.
For Hawthorne, confirm coverage for your street and current availability directly with 1st Choice. This page is a service inquiry point, not a separate office.
Talk about the next stepTell us what is happening and where you need help. For current availability or an urgent issue, please call.
Or call (213) 424-8544